1. Introduction
Welcome to YemPover (“we,” “us,” or “our”). We’re committed to protecting your privacy and handling your personal data with care. This policy explains what information we collect, how we use it, whom we share it with, and your rights.
Effective Date: July 7, 2025
We may update this policy from time to time. The updated version will always be published here.
2. Information We Collect
a) Information You Provide
Contact & Account Info: Name, email address, phone number, company, job title, billing/shipping addresses.
Professional Data: Details you share when engaging with our services (e.g., ERP, SAP, consulting).
Support Interactions: Messages, call recordings, chat logs with our team.
b) Automatically Collected Data
Device & Usage: Browser type, IP address, log files, pages visited, session duration.
Cookies & Tracking Tools: Session and persistent cookies, web beacons, and similar tools to improve usability and analytics.
c) Third‑Party Data
Partners like LinkedIn or service providers may share publicly available or consented data.
3. How We Use Your Information
To deliver and manage our services (e.g., SAP, ERP, consulting).
For communication: quotes, support, updates, newsletters.
To improve our website, offerings, and internal tools.
For security: detecting fraud, managing risks.
Legal compliance: responding to court orders, audits.
With your consent, we may also use data for marketing and analytics.
4. Cookies and Tracking Mechanisms
Session Cookies: Required for login and tracking visits.
Persistent Cookies: Help remember preferences and improve analytics.
Third-Party Tools: Such as Google Analytics, marketing pixels, and session-recording tools like LogRocket.
Your Choices:
You can disable cookies via your browser settings, though it may limit certain site features.
5. Information Sharing
Service Providers: Vendors who help deliver services (e.g., cloud hosting, payment).
Subsidiaries or Affiliates: For business operations.
Legal & Compliance: When required by law or to protect rights and safety.
Business Transfers: In events like mergers or acquisitions.
Aggregate Data: Shared only in non-identifiable form.
6. Data Retention
We keep personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once no longer required, we securely delete or anonymize your data.
7. Data Security
We implement industry-standard measures (e.g., encrypted transmissions, access controls, firewalls) to protect your data. However, no system is 100% secure. You can help by using strong passwords and securing your devices.
8. Your Rights
Depending on your location, you may have rights such as:
Access your personal data
Correct inaccuracies
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent where it applies.
To exercise any of these rights, please contact us at privacy@yempover.com. We’ll respond in line with applicable laws.